Terms of service

Terms of Service

Welcome to DivaLoom. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. User Agreement

All purchases made through DivaLoom are subject to product availability. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion. Prices are subject to change without notice.

By placing an order, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete.

2. Limitation of Liability

DivaLoom shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our services

Our maximum liability for any claim related to our services shall not exceed the amount you paid for the product in question.

3. Intellectual Property Protection

All content on this website, including text, graphics, logos, images, and software, is the property of DivaLoom or its content suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

4. Refund Policy

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return:

  1. Contact our support team at [email protected] for return authorization
  2. Ship the item back to us with the original packaging
  3. Once received and inspected, we will process your refund within 7 business days

Shipping costs are non-refundable unless the return is due to our error. Sale items are final sale unless defective.

5. Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good faith negotiations between the parties. If resolution cannot be reached:

  • The dispute shall be governed by the laws of our jurisdiction
  • Both parties agree to submit to the exclusive jurisdiction of the courts in our jurisdiction
  • Each party shall bear their own costs in any dispute resolution process

6. General Provisions

We may modify these terms at any time by posting the revised version on our website. Continued use of our services constitutes acceptance of the modified terms.

If any provision of these terms is found invalid or unenforceable, the remaining provisions will remain in full effect.

For any questions regarding these terms, please contact us at [email protected].